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| Can you send me a copy of the brochures? |
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Companies produce millions of brochures all around the world, many of them high gloss publications which are totally environmentally unfriendly. A significant portion of these are handed out at tourism trade shows and after the event are quickly binned, perhaps without even being looked at.
We have decided that we are through with paper brochures and as an alternative we produce detailed tour information sheets for each tour on our site which can be downloaded from our website.
We hope that given he cost of toner and ink cartridges few people will be tempted to print the pages or will only print the page or pages that they need and hopefully we will all save a few trees and make travelling a more enjoyable and scienic journey.
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| Do I have to book online? |
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Whilst this site is designed to make booking as easy as possible, we appreciate that sometimes it's nice to talk to a human being, so give us a call! We can do the whole booking procedure over the phone.
Alternatively if you have a favourite travel agent, then by all means book through them.
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| If I book a few trips at once, can I get a discount? |
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Of course we reward loyalty although it really depends on what tours you book as to what discount you can recieve. please ask at time of booking to see if a discount can be offered.
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| Is my trip definitely going to run? |
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The rule is that all tours should not be cancelled within 45 days of travel.
Please note that this guarantee cannot apply if a tour is cancelled for reasons beyond our control, such as natural disaster or political unrest. Check booking conditions for full details.
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| When will I receive my travel documents? |
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Provided final payment is received no less than 45 days prior to departure you will receive your travellers documents via email (if purchased through Flatdog Adventure), no later then three weeks prior to departure. If docs are required earler then an admin fee of $50 australian may be required.
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| How do I know which trips are available? |
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Have a look at the dates and prices section of each specific trip, the left hand column is the availability column. 'AVAILABLE' means that there are several places left on the tour, but the sooner you book, the better.
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| Can I just do part of the tour? |
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Unfortunately it is not possible to just do sections of the tour. Some of the longer tours are made up of smaller tours completed back to back, and hence might be possible to book separately.
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| Does the tour price include international flights? |
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The prices quoted on the site do not include international flights, although we can usually organise them for you. Let us know at the time of booking, and we'll look into them.
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